5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/10/2022
By: Lynne St. Pierre
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/29/2022
I toured the community and was assisted by Jennifer Martinez she was really professional and friendly. Apartment hunting...
I toured the community and was assisted by Jennifer Martinez she was really professional and friendly. Apartment hunting is really overwhelming and she made it such a great experience by proving a lot of great information and by being so nice! I look forward to applying soon and making this my new home! Thank you so much Jennifer me and my wife appreciate all your help.
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By: Fidencio Gonzalez
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/28/2022
The apartment community is a wonderful place to live. Jenise Aubry, the Manager, is professional and gives a lot of atte...
The apartment community is a wonderful place to live. Jenise Aubry, the Manager, is professional and gives a lot of attention to detail. The entire staff actually is wonderful. The Maintenance staff takes pride in their service and the office team is wonderful as well. Highly recommended.
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By: Angie Newman
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/28/2022
Jenny the leasing agent was so amazing she was able to help my grandpa get around the property for the tour. She is so s...
Jenny the leasing agent was so amazing she was able to help my grandpa get around the property for the tour. She is so sweet and kind. She is easy to talk to and I can tell she loves her job. even I wished I was 55 just so I can see her everyday.
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By: Myles Dunn
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Maintenance:5.0 out of 5 stars.
Posted On: 02/03/2022
door lock repair
Thanks so much for the quick response fixing my door lock as always you guys are the best!!!
Thanks so much for the quick response fixing my door lock as always you guys are the best!!!
By: Howard Granger
Verified Resident
Source: Property Site
4.8 / 5
4.8 out of 5 stars
overall rating
Noise:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Amenities:4.0 out of 5 stars.
Parking:5.0 out of 5 stars.
Posted On: 09/17/2021
Staff
We finally(!) have a caring staff that actually gets things done! Such a wonderful, outstanding office crew, especially ...
We finally(!) have a caring staff that actually gets things done! Such a wonderful, outstanding office crew, especially noted - Janice, Lynn & Norma. An exceptional maintence crew with one shout out to Juan! Keep up the GREAT WORK!
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By: Rick McLaughlin
Verified Resident
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Noise:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Parking:5.0 out of 5 stars.
Posted On: 06/14/2021
Would definetly recommend
I enjoy this complex because they always take great care of me. It is a positive place and easy to navigate. They have ...
I enjoy this complex because they always take great care of me. It is a positive place and easy to navigate. They have lots of events so there is always something going on.
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By: Emily M
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/14/2021
Clean, professional, fun, happy complex. The employees go above and beyond to meet anyone's needs.
Clean, professional, fun, happy complex. The employees go above and beyond to meet anyone's needs.
By: Emily Madmon
Source: GOOGLE PLACES
4.5 / 5
4.5 out of 5 stars
overall rating
Staff:5.0 out of 5 stars.
Maintenance:4.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Parking:4.0 out of 5 stars.
Posted On: 06/08/2021
Resident
Hello Prospective tenants I would like to tell you about this wonderful place I live in. This is Country Club at Valleyv...
Hello Prospective tenants I would like to tell you about this wonderful place I live in. This is Country Club at Valleyview Great place to stay great staff managed by a wonderful managers named Janine as the Property manager M ANDassistant property manager Lynn .
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By: Morris Jones
Verified Resident
Source: Property Site
4.5 / 5
4.5 out of 5 stars
overall rating
Noise:4.5 out of 5 stars.
Location:4.5 out of 5 stars.
Value:4.5 out of 5 stars.
Staff:4.5 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Amenities:4.5 out of 5 stars.
Parking:4.5 out of 5 stars.
Posted On: 06/04/2021
Great Place to Live
2months in and i love it here. peace and quiet thats all i ask and im getting it here.thank you Tanya she called me show...
2months in and i love it here. peace and quiet thats all i ask and im getting it here.thank you Tanya she called me showed me the apt and told me the truth. the office staff is very nice hope it stays this way and i can be here for a long time. rented for 30 years this place is right at the top. keep up the good work staff and corp. thanks terry
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By: terry vukovich
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/27/2021
Very clean courteous staff service neighbors are very nice
Very clean courteous staff service neighbors are very nice
By: Anita Mackey
Source: GOOGLE PLACES
4.5 / 5
4.5 out of 5 stars
overall rating
Noise:4.5 out of 5 stars.
Location:4.5 out of 5 stars.
Staff:4.5 out of 5 stars.
Amenities:4.5 out of 5 stars.
Parking:3.5 out of 5 stars.
Posted On: 04/17/2021
Tanya is a wonderful leasing agent
I looked at so many apartments for my father-in-law, trying to find him a place where he would be safe, would have activ...
I looked at so many apartments for my father-in-law, trying to find him a place where he would be safe, would have activities and would be happy. After looking at 27 places I took him to Country Club at Valley View and met, Tanya, the leasing agent there. She was so understanding and patient with my father. She kept him laughing and made him feel so important. As we toured she greeted many residents by name and introduced myself and my father to them. Everyone seemed so friendly. He loved her and all of the activities they had to offer. He was so excited and decided that that is where he wanted to move when he moved to Las Vegas in September. Unfortunately, Covid took my father-in-law in March. But, we loved Tanya and appreciated her kindness and sense-of-humor so much, that I felt I should let her company know what a great person they have representing their company. I know he would have been happy there. I hope they will let her know how much we enjoyed her and how much we appreciated her. Lecia Sherman
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By: Lecia Sherman
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Staff:5.0 out of 5 stars.
Posted On: 04/12/2021
Fantastic Activity Director
My review is for Norma our wonderful activity director. I give her 5-stars for her professionalism, kindness and creati...
My review is for Norma our wonderful activity director. I give her 5-stars for her professionalism, kindness and creativity. She is outgoing, enthusiastic and makes sure there are activities for all residents. If it were not for Norma there would be no fun at all.....You Rock Norma!!!
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By: Shyril
Source: Property Site
4.0 / 5
4.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:2.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:4.5 out of 5 stars.
Value:3.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 03/18/2021
The office crew,activety director norma and the maint. crew
Frist the office crew. Tanya White whom I have known for 10 years has always gone out of her way to help me and others w...
Frist the office crew. Tanya White whom I have known for 10 years has always gone out of her way to help me and others when needed.She is the best asst. manager I have known. Lynne St Pierre and Denise Avbry are new,but have shown the same concerns. A truly great office team. Norma the activety director is by far the best this club house has ever seen and proberly the best in Las Vegas. The maint. crew is by far the best.Personaliy Patrick Kim has always came threw for me,he is truely a professional in his work. THANK YOU RAY BILBREY
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By: Ray Bilbrey
Source: Property Site
4.5 / 5
4.5 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:3.5 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:4.5 out of 5 stars.
Location:4.0 out of 5 stars.
Posted On: 03/09/2021
Nice apartments with great leasing agents
I did a walk thru of the apartments at Country Club Valley View. They appear to be nice,, clean and safe apartments with...
I did a walk thru of the apartments at Country Club Valley View. They appear to be nice,, clean and safe apartments with gates at each entrance. I toured the 1 bedroom, 628 sq ft, and two bedroom, 848 sq ft, both were spacious enough in my opinion. They residents seem to have a lot of (non-Covid) activities they participate in and enjoy. Tanya was the leasing agent that showed me around and she was great. Very friendly and welcoming. I had to laugh when she rattled of about 30 -40 activities in just one breath! I know from living in lots of apartments across the country in the past 50 years that a leasing agent can make or break your stay in a community sometimes. It appears Tanya is invested in making sure everyone who lives there has a good experience.
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By: Brenda Logan
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/08/2021
By: Richard Johnson
Hi Richard,
We're thrilled to see that you had a 5-Star experience at Country Club at Valley View. Thank you for sharing!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
4.5 / 5
4.5 out of 5 stars
overall rating
Noise:4.5 out of 5 stars.
Location:4.5 out of 5 stars.
Value:4.0 out of 5 stars.
Staff:4.5 out of 5 stars.
Amenities:5.0 out of 5 stars.
Parking:4.5 out of 5 stars.
Posted On: 02/20/2021
CCVV at Valley View & Staff
I have to say I had a great experience with Tanya White who is the leasing agent, she is kind, friendly and very helpful...
I have to say I had a great experience with Tanya White who is the leasing agent, she is kind, friendly and very helpful. The office is very busy, yet you get exceptional service from Tanya. I'm happy to say with Tanya assistance we found an apt that will be good for me and my hubby. Her assistant Lynn is friendly as well. If you are a senior I would suggest you go over to the community to see the apts. Thanks Tanya.....for all you did A++++
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By: Cindy Mason
Source: Property Site
4.5 / 5
4.5 out of 5 stars
overall rating
Noise:5.0 out of 5 stars.
Location:4.5 out of 5 stars.
Value:4.5 out of 5 stars.
Staff:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Parking:4.0 out of 5 stars.
Posted On: 02/20/2021
CCVV at Valley View & Staff
I was very familiar with the community as my parents lived there 10 yrs ago. It has certainly changed in that time with...
I was very familiar with the community as my parents lived there 10 yrs ago. It has certainly changed in that time with the updates, and designing of apts. What a breath of fresh air Tanya White is, the leasing agent, she is lovely, funny and treats the new tenants with kindness and patience. Im sure that is for anyonbe who lives there or comes into the office, which is SO busy all day long.
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By: Cindy Mason
Source: Property Site
4.0 / 5
4.0 out of 5 stars
overall rating
Noise:4.5 out of 5 stars.
Location:3.5 out of 5 stars.
Value:3.5 out of 5 stars.
Staff:4.5 out of 5 stars.
Maintenance:4.0 out of 5 stars.
Amenities:3.5 out of 5 stars.
Parking:5.0 out of 5 stars.
Posted On: 01/26/2021
Comfortable
My mother has lived her for a couple of years now. She truly enjoys her apartment and the community. The staff is alwa...
My mother has lived her for a couple of years now. She truly enjoys her apartment and the community. The staff is always helpful and Norma goes above and beyond assisting everyone.
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By: Anonymous
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Posted On: 01/26/2021
Norma
If it wasn't for Norma our activities director I would have been lost when I moved here. She is an intricate part of...
If it wasn't for Norma our activities director I would have been lost when I moved here. She is an intricate part of everyones day. Norma helps with all manner of issues that are put to her by the residents. We appreciate everything she does.
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By: Jan Campbell
Source: Property Site
4.0 / 5
4.0 out of 5 stars
overall rating
Noise:5.0 out of 5 stars.
Location:3.5 out of 5 stars.
Value:3.5 out of 5 stars.
Staff:5.0 out of 5 stars.
Maintenance:3.5 out of 5 stars.
Amenities:4.0 out of 5 stars.
Parking:4.0 out of 5 stars.
Posted On: 01/05/2021
I Love where i live.
I love where I live here a vegas view loving staff .. lovely and Kinda Resident.....Very Nice location close to a lot of...
I love where I live here a vegas view loving staff .. lovely and Kinda Resident.....Very Nice location close to a lot of places shopping eating real close......Big box Stores like Lowe ,Wal-Mart Suoercenter,
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By: Morris
Source: Property Site
4.7 / 5
4.7 out of 5 stars
overall rating
Posted On: 10/12/2020
I have lived here for 20 years and found this to be a great place to live. I have enjoyed the community and found it to ...
I have lived here for 20 years and found this to be a great place to live. I have enjoyed the community and found it to be friendly and welcoming or I wouldn't have stayed here for 20 years. I've especially appreciated Tanya as she knows everybody, how to handle the daily routine and those occasional emergencies. Check out Country Club as it could be your next home.
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By: Carol_H435
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/23/2020
I recently had the opportunity to tour the property at Country Club at Valley View. I was pleasantly greeted by Tanya at...
I recently had the opportunity to tour the property at Country Club at Valley View. I was pleasantly greeted by Tanya at the property. Her professionalism in presenting the property and its amenities greatly impressed me where it quickly drew me to a conclusion that I have found my place to retire. As I was making my tour she introduced me to people who were very happy to greet us in spite of the Covid issue. I look forward to my new journey in life and thanks to Tanya for making my search minimal and conclusive.
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By: Mork Jungle
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/16/2020
Just wanted to let you that Tanya went above and beyond for me when my power went off and maintenance had already left s...
Just wanted to let you that Tanya went above and beyond for me when my power went off and maintenance had already left so she ran over and fixed the problem for me!! It was so greatly appreciated as I couldn’t cook that night if she hadn’t! Also Gus and the maintenance men are always so polite and do such a great job every time for me!!
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By: JILL HAXTON
Hello Jill,
Thank you for sharing this excellent review! We're delighted to read your comments, as it's always our goal to see that our residents are satisfied and taken care of at all times. We hope you will continue to make your home with us in the years to come!
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/05/2020
I have worked at their sister property, Country Club at The Meadows for 5 years, and Country Club at Valley View for 1, ...
I have worked at their sister property, Country Club at The Meadows for 5 years, and Country Club at Valley View for 1, the property is very beautiful and very close to shopping. There is also a bus stop right by the community which makes it very convenient. The staff is very nice, caring, helpful, and knowledgeable. The maintenance staff works hard and gets the job done! I would definitely recommend this property to seniors I know.
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By: Brooke
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/11/2020
Miss Norma Smith is perfect as Activity Director. She is compatible with the residents and excellent at doing her job. S...
Miss Norma Smith is perfect as Activity Director. She is compatible with the residents and excellent at doing her job. She is also great at training new Activity Directors from the sister community, Country Club at the Meadows. Please acknowledge her monetarily.
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By: Buford Helms
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/08/2020
I am extremely pleased with the new management led by Jenise. Jenise has improved response times to maintenance issues a...
I am extremely pleased with the new management led by Jenise. Jenise has improved response times to maintenance issues and is actually getting repairs done in a professional manner. Gus, the supervisor has brought on competent technicians who now are capable in performing repairs and maintenance. In the past it appeared to be band aid repairs at a great inconvenience to the tenants. Jenise through her excellent organizational and communication skills has brought a high level of efficiency and professionalism in the office. Jenise has brought consistency and credibility which was questionable previously. The synergy now is evident and obvious. Lynne, who is a new addition to the staff is wonderful in her demeanor and compassion in resolving client issues. It is such a pleasure to be greeted by Lynne upon entering the facility. Another great addition to the staff. I enjoy the daily activities created by Norma, the activities director. Norma, who has been the director for years, has been the glue that keeps tenants here for the long term. Norma has creative ideas that entertains the residents and her enthusiasm is infectious. You will love her when you meet her. See Tanya the leasing agent who you will enjoy meeting with when inquiring about possible residence at Country Club at Valley View. Her knowledge of the property is extensive and she will find a unit that fits your needs. I have just signed a long term lease now that I see these great changes. Thank you Gaines, especially to Lisa for her professionalism in recognizing the changes that were necessary. I now, without hesitation would recommend Country Club at Valley View for residence. The property has gone from mediocre to great and I believe there are changes coming that will make it exceptional. It has started.
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By: mort junger
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/05/2020
A phenomenal senior housing community. A great sense of community and and family. As a vendor for the apartments working...
A phenomenal senior housing community. A great sense of community and and family. As a vendor for the apartments working with Norma has been an awesome experience. 10/10
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By: Michael Medeiros
Source: GOOGLE PLACES
